Privacy Policy

Last updated: [16th September 2025]

Flip The Script Project CIC (“we”, “our”, “us”) is committed to protecting and respecting your
privacy. This Privacy Policy explains how we collect, use, and protect your personal
information when you visit our website, engage with our services, or contact us.
We are a registered Community Interest Company (CIC) in the UK.

1.  Information We Collect

We may collect the following information when you use our website or services:
● Personal details: name, email address, phone number, and other information you
provide when contacting us, registering for workshops, or subscribing to our
newsletter.
● Project and participation data: details you provide when applying for or
participating in our programmes, events, or mentoring.
● Technical data: IP address, browser type, operating system, and information about
how you use our website (via cookies and analytics tools).
● Payment information (if applicable): if you donate or pay for services, your payment
will be processed securely by third-party providers (we do not store your card
details).

2. How We Use Your Information 

We process your information to:
● Respond to your enquiries and provide support.
● Manage workshop registrations, mentoring programmes, and project participation.
● Send newsletters, updates, and marketing (with your consent).
● Improve our website and services.
● Comply with legal and regulatory obligations.
● Report to funders and stakeholders in an anonymised or aggregated format (never
disclosing your personal details without consent).

3. Legal Basis for Processing

Under the UK GDPR and Data Protection Act 2018, we rely on the following lawful bases to
process your data:
● Consent: where you have given us clear permission (e.g. newsletter sign-up).
● Contract: where processing is necessary for an agreement (e.g. programme
participation).
● Legal obligation: where we must comply with the law.
● Legitimate interests: where processing is necessary for the running of our
organisation, provided your rights are not overridden.

4. How We Store and Protect Your Data

● Your personal data is stored securely in password-protected systems and files.
● We only keep your data as long as necessary for the purposes stated above.
● When data is no longer required, we securely delete or anonymise it.

5. Sharing Your Data

We will never sell your data. We may share your data with:
● Service providers (e.g. IT support, email marketing platforms, analytics tools,
payment processors).
● Funding bodies or partners where reporting is required, but we will only share
anonymised or aggregated data unless you have provided consent.
● Legal authorities if required by law.

6. Cookies and Analytics

Our website may use cookies to improve user experience and to analyse traffic. You can
control or disable cookies through your browser settings.
If we use Google Analytics or similar tools, this may collect anonymised visitor data (e.g.
which pages you visit, how long you stay).

7. Your Data Rights

Under data protection law, you have the right to:
● Access a copy of the personal data we hold about you.
● Request correction of inaccurate or incomplete data.
● Request deletion of your data in certain circumstances.
● Object to or restrict processing of your data.
● Withdraw consent at any time (where processing is based on consent).
● Lodge a complaint with the Information Commissioner’s Office (ICO) at
www.ico.org.uk